Another legal battle that Credit One Bank is resolving in 2025 involves robocalls other people did not wish to receive between 2014 and 2019. The bank has reached an agreement of settling with the people who were affected with a sum of $14 million without admitting its faults. This case demonstrates the importance of the strict rules that companies have to adhere to in order to come in touch with customers.
Why the Lawsuit Happened
In the lawsuit, the attackers stated that Credit One Bank and its partners used repeated robocalls unwillingly. A good percentage of these calls included payment or promotion messages. Some of them reported that they continued getting calls even after requesting the company to stop. These actions violated the Telephone Consumer Protection Act (TCPA), a law that protects people from unwanted automated calls.
Who Is Eligible to Claim?
You could be eligible in case you received robocalls placed by the Credit One Bank or its partners in the period ranging between 2014 and 2019. You do not require being a customer. This is because the central thing is whether the calls were done knowingly as against your wish.
Depending on how many good claims you have and how solid is your evidence, payouts vary anywhere between $100 and 1000 dollars each. Call records or phone logs may make people stronger.
How to File a Claim
You should complete a formal claim form to get recompensed. This normally includes:
- Providing your contact information
- Listing the dates or times you received the calls
- Uploading any supporting documents like call logs
The claim process is expected to take 3 to 9 months, depending on how many people apply and how complete their documents are.
When Will Payments Be Sent?
No exact date has been announced yet. First, the court must approve the settlement terms. After that, the claims will be reviewed, and valid claims will be paid. Most settlements of this kind take several months before payouts begin.
Why This Settlement Matters
This case is a reminder that consumers have rights. Companies cannot contact people without permission, especially using robocalls. The settlement also encourages better business practices across the finance industry.
It’s also a great chance for affected people to receive compensation for the disturbance caused by unwanted calls.
Tips to Protect Yourself From Future Robocalls
- Register your number on the Do Not Call list.
- Block suspicious or unknown callers on your mobile.
- Report robocalls to your local telecom or consumer rights authority.
- Don’t respond to automated calls by pressing any numbers—they may lead to more spam.
Final Thoughts
This class action settlement shows the power of consumer complaints and legal action. Submit your application in case you feel like you can be considered eligible. The sooner you file your claim the higher your chances of receiving your pay out in time.
Save all the phone evidence, be updated on any legalities and never compromise your privacy.
